Legal
Terms & Conditions
Last updated: August 2026 · Jurisdiction: Coimbatore, Tamil Nadu, India
1. About IncaZing
IncaZing is a sales readiness platform, operated by IncaZing, a sole proprietorship registered in India, with its principal place of business at #113, Cheran Nagar 2, Mettupalayam, Coimbatore 641301, India. These Terms apply when you purchase, access or use any IncaZing product or service.
IncaZing currently provides or develops the following services: Sales Training for individual sales professionals, currently the IncaZing Sales Readiness Programme; Sales Hiring for hiring organisations; Sales Team Performance for organisations and their sales teams; and a future voluntary opportunity network for individuals who choose to opt in when it becomes available.
2. Age Requirement
IncaZing services are intended for users aged 18 years or older. You must not begin an assessment or create an account if you are under 18.
3. Nature of the IncaZing Insight and Development Approach
IncaZing uses a proprietary framework to surface patterns relevant to sales readiness, development, hiring conversations and team capability. Outputs are development inputs and decision support tools. They are not medical, psychological or clinical evaluations.
In the IncaZing Sales Readiness Programme, a participant's responses and programme progress may be accessed by authorised IncaZing facilitators and administrators as required to deliver and support the programme.
Employer-facing outputs under Sales Hiring and Sales Team Performance are narrative role-alignment and development signals. They do not display candidate rankings, archetype labels or automated hiring or employment decisions.
IncaZing outputs do not guarantee promotion, hiring success, performance, retention, revenue results or career outcomes.
4. Sales Training
IncaZing currently offers the IncaZing Sales Readiness Programme, a 21-day programme. Participation is by application and personal invitation.
- Sales Training is not an employer-facing selection or performance-rating tool.
5. Sales Hiring: Sales Hiring Insight Support
Sales Hiring is a role-specific sales hiring insight service requested by an employer, recruiter or recruitment agency in relation to a stated hiring opportunity.
Before starting, a candidate will be informed of the requesting organisation, the role being assessed, the intended report recipient and the assessment purpose, and will be asked for their consent.
A Sales Hiring report provides narrative role-alignment signals, strength signals, areas for interview exploration and suggested interview prompts. It does not provide candidate rankings, automated hire or reject recommendations, or automatic employment decisions.
A requesting organisation may use a Sales Hiring report as one input in its evaluation process. It must not use the report as the sole basis for hiring or rejection, disclose it to unauthorised parties, or use it for an unrelated purpose.
6. Sales Team Performance: Organisational Sales Capability Insight
Sales Team Performance is an organisational sales capability insight service requested by an organisation to understand team-level themes, named individual-level development insights where disclosed and authorised, and areas where development support may require greater focus.
Before beginning, participating team members will be informed of the organisation requesting the engagement, the purpose, the authorised recipients and the fact that named individual outputs and team-level findings will be shared with identified leadership recipients.
Sales Team Performance outputs support coaching, role-alignment discussions and development planning. The organisation requesting the engagement must not use a Sales Team Performance output as the sole basis for promotion, demotion, termination, disciplinary action or another material employment decision.
7. Future Voluntary Opportunity Network
The opportunity network is currently in development and is not yet available. Participation will require a separate voluntary opt-in process. Eligibility and participation terms will be published before launch.
- No individual is automatically listed in the opportunity network through Sales Training, Sales Hiring or Sales Team Performance participation.
- Joining the opportunity network requires a separate voluntary opt-in process.
- An employer will see only profile information and approved development summaries that the individual agrees may be shared.
- Participants may withdraw from the opportunity network and request delisting at any time.
8. Payments and Pricing
All prices are displayed in Indian Rupees (INR) and are inclusive of applicable GST. Payments are processed by Razorpay or another payment method or link communicated by IncaZing. By completing payment you authorise collection of the amount displayed for the selected service.
9. Delivery, Refunds and Cancellation
The following policy applies unless a product page or signed organisational agreement states otherwise:
- IncaZing Sales Readiness Programme: Access begins on the start date of the cohort you are invited to.
- Technical failure: If a technical issue on IncaZing's side prevents completion of an assessment or development activity, access will be restored or a retake opportunity provided without reducing entitlement. If IncaZing cannot deliver the purchased service, a full refund will be provided for the undelivered portion.
- Sales Hiring: Full refund available within 72 hours of payment where the candidate assessment has not begun. Non-refundable once the candidate begins. Commercial terms for organisations are stated in the applicable order or proposal.
- Sales Team Performance: Commercial, cancellation and refund terms are stated in the relevant engagement agreement.
- Opportunity network: Not yet available. No active purchase or placement fee applies at this time.
- Approved refunds are processed to the original payment method within 5 to 7 working days, subject to payment-processor timelines.
10. Intellectual Property and Permitted Use
All assessment frameworks, insight frameworks, assessment questions, report formats, learning content, methods, programme materials and associated intellectual property are owned by or licensed to IncaZing. You may not reproduce, distribute, reverse-engineer or use any assessment or programme content to create a competing instrument or service without prior written permission.
You may use your own individual report for personal development and may voluntarily share it. Organisation clients may use reports only for the stated engagement purpose and subject to the confidentiality terms in these Terms and any applicable order form.
11. Limitation of Liability
To the maximum extent permitted by applicable law, IncaZing's aggregate liability arising from a specific product or service is limited to the amount paid for that product or service. IncaZing is not liable for indirect, incidental, special or consequential losses, loss of opportunity, hiring or employment decisions, or business outcomes resulting from use of its outputs, except where liability cannot lawfully be limited.
12. Website Visitor Identification and B2B Communications
We use B2B website analytics on our public marketing pages to identify visiting companies from business IP addresses and, for US visitors only, to match browsing activity to a business contact profile. Visiting this site in a professional capacity may result in direct B2B communication from our sales team. Any such outreach email includes a working 1-click unsubscribe/opt-out link.
13. Privacy and Data Processing
Personal data is handled in accordance with the IncaZing Privacy Policy and the product-specific notice presented before an assessment or opt-in. Where an organisation commissions Sales Hiring or Sales Team Performance, additional data handling and confidentiality terms are set out in the accepted order form or engagement agreement.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu, India.
15. Contact and Grievance Redressal
For service, privacy or grievance queries:
- Email: hello@incazing.com
- Phone: +91 99721 07123
- Response target: within 3 working days